Refund policy

Return & Refund Policy

At PicklyCart, we care about your pets and your satisfaction. If something isn’t right, we’re here to help.

🐾 Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition
  • Item should be in original packaging
  • Proof of purchase is required

Good news — all items are eligible for return. We do not have any final sale items.

🚚 Free Return Shipping

We offer 100% free return shipping.
You don’t need to pay anything to send your item back.

💸 No Restocking Fee

We believe in fair service — so we charge zero restocking fees.

💰 Refunds

Once we receive and inspect your return:

  • Your refund will be approved and processed
  • The amount will be sent back to your original payment method
  • Please allow 5–10 business days for the refund to appear

🔄 Exchanges

If your item is damaged, defective, or incorrect, we’ll replace it at no extra cost.

📩 Contact Us

Need help? Our support team is ready:

  • Email: shop.picklycart@gmail.com